Privacy Policy | Artist Gifts

Artist Gifts ("us", "we", "our") takes the online privacy of our users and customers very seriously and this Privacy Policy sets out how we use and protect any personal information we obtain from you when you use our services.

Please note, we are not responsible for the privacy practices of websites which may be linked from the Artist Gifts website. Please check these policies before you submit any information to these websites.

This Privacy Policy is subject to change at any time. Please check this page for any updated information.

Use of personal information.

In order to provide our customers with an effective service, we, and our partner advertising networks, advertisers and advertising affiliates (3rd party partners), will collect and store personal information.

In the course of using our services, which could include making a purchase, emailing us directory, requesting a brochure or signing up for our email offers, we may collect:.

Your name, address, phone number and email address.

Details of your order and a delivery address.

Details you provide us with when you make an enquiry.

Information relating to your visits to our website; i.e. the pages that you access, as well as your location, language, browser, and IP address.

Details you provide if you report an error on our website.

The information that we collect is used for the following purposes:

When you make an order, we use your personal information to process your order, collect payment, arrange delivery, to email your order and delivery information, and for ongoing customer services.

Internal accounting.

Analysis of website statistics to improve our performance.

Registering you on the Website. We will use your personal information to maintain and update your account (e.g. change of address).

To keep in touch with you regarding changes to our terms and conditions, and your marketing preferences.

Firmware updates plus other product updates and recalls.

Sending you marketing promotions and offers from which you may unsubscribe at any time.

In the course of providing our services, we have to share your information in the following ways:

Providing our couriers with your contact details so they can deliver your order successfully.

Providing services through PayPal, our payment providers, to process your transactions.

Providing website analytics companies (Google, Microsoft) with conversion details to monitor our advertising performance.

Providing our email marketing partner with your name and email address together with our message.

In the course of providing our services, we may need to share your information with:

Our professional advisers, including, without limitation, our insurers and accountants.

Our suppliers, business partners and any sub-contractors.

HM Customs and Excise, the police or any other law enforcement or government agency where the law requires us to do so. If we are requested by such authorities investigating suspected illegal activities we may be obliged to provide your personal information, or any other information we obtain about you, to them.

Other 3rd parties for the purposes of fraud protection and credit risk reduction, or for exercising and defending our legal rights.

By making a purchase from us you acknowledge that you do not object to us and the third parties identified above using your personal information for any of the purposes outlined in this privacy policy and you confirm that you do not and will not consider any of these purposes as a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003 and EU General Data Protection Regulation 2018.

 How long we keep your information.

We will retain the personal information (including artwork / photographs) that you provide until you ask us to remove them. Upon making a purchase with us, we will additionally retain certain limited personal information such as your name, email address and postal address, order history, until you ask us to update or delete those details. If we are legally required to do so, or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your personal information for a period of time, even after you have closed your account.

In the case where you have any correspondence with us, either before or after a purchase, we will either retain those details until we have deemed the information no longer necessary, or, when resolved, you request it to be deleted.

In the event that we were to sell, or attempt to sell, our business, we may disclose your personal data in confidence to any prospective purchaser and their advisers.

Where we store your personal data.

All information that we collect, and retain, is stored within the European Economic Area and currently within the United Kingdom. Information passed to our 3rd party partners (eg. Google,PayPal etc.) may be held, or processed, outside of the European Economic Area.

Your rights.

You have the right to ask us not to process your personal data for marketing purposes. Where you have consented to us using your personal data, you can withdraw that consent at any time.

You can exercise your right to prevent such processing by clicking the unsubscribe button/link on any marketing communication we have sent to you, or by contacting us.

Updating Personal Information.

If you wish to correct your personal information, or privacy preferences, please email us at:

You also have the right, with some exceptions, to ask us to provide a copy of any personal data we hold about you. There may, in certain circumstances, be a fee charged to meet our costs in providing you with this information.

In some circumstances you can ask us to erase your personal data if:

You withdraw your consent where it is no longer necessary for us to hold your personal data.

You object to the use of your personal data, and we don't have a good reason to continue to use it.

You believe we haven't handled your personal data in accordance with our obligations.

 If you have a complaint about how we have handled your personal data, you can ask us to restrict how we use this personal data while your complaint is being resolved.

Please contact us if you wish to exercise these rights, or wish further information. If you are not happy with our response, you can contact the Information Commissioner's Office via


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On occasion, we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

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